Privacy policy

Last Updated: June 04, 2026

Welcome to Qevix! We are dedicated to protecting the privacy of every visitor who uses our online store. This Privacy Policy explains how we collect, use, and safeguard your personal information whenever you visit or make a purchase from https://qevix.shop.

By accessing or using our Site, you acknowledge and accept the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best possible shopping experience, we collect certain information whenever you interact with our Site.

  • Device Information:
    When you browse Qevix, we automatically collect information about the device you use to access our Site. This may include your web browser, IP address, time zone, and cookies stored on your device. While you browse, we also monitor the products you view and how you interact with our Site. This information is collected through cookies, log files, and web beacons.
  • Order Information:
    When you place an order or attempt to make a purchase through our Site, we collect the billing and shipping information necessary to complete your order. This includes your name, billing address, shipping address, payment information (such as credit card details or Shopify Payments information), email address, and phone number.

2. How We Use Your Information

We use the information we collect solely to operate our business and deliver excellent customer service.

  • Fulfillment & Processing:
    We use your Order Information to process payments, fulfill your orders, arrange shipping, and provide invoices or order confirmations.
  • Communication:
    We use your information to provide 24/7 customer support and respond to your questions or requests.
  • Fraud Prevention:
    Your Device Information, particularly your IP address, helps us identify and prevent potentially fraudulent or high-risk transactions.
  • Business Optimization:
    We use analytical information about how customers browse and interact with our Site to improve the overall shopping experience.

3. Data Security & SSL Encryption

Protecting your privacy and personal information is one of our highest priorities.

  • SSL Encryption:
    All sensitive information submitted during checkout is securely transmitted using SSL (Secure Socket Layer) encryption.
  • Secure Payments:
    We do not store your complete credit card information on our servers. All payment transactions are securely processed through PCI-compliant payment gateways powered by Shopify Payments.
  • Platform Security:
    Our online store is hosted by Shopify Inc., which provides a secure and reliable e-commerce platform.

4. Sharing Your Personal Information

We never sell your personal information. We share your Personal Information only with trusted third parties that help us operate our online store.

  • Shopify:
    We use Shopify to power our online store. You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy.
  • Legal Compliance:
    We may disclose your information when required to comply with applicable laws, respond to lawful requests such as subpoenas or search warrants, or protect our legal rights.

5. Do Not Track & Data Retention

Do Not Track:
Please note that we do not change our data collection practices when we detect a "Do Not Track" signal from your web browser.

Retention:
After you place an order, we retain your Order Information for our business records unless you request that we delete this information.

6. Your Data Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California (USA), you have certain rights regarding your personal information, including:

The right to access the personal information we maintain about you.
The right to request that your personal information be corrected, updated, or permanently deleted.

If you would like to exercise any of these rights, please contact our support team using the contact information provided below.

7. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our business practices or for operational, legal, or regulatory purposes. We encourage you to review this page regularly to stay informed of any changes.

8. Contact Us

If you have any questions about our privacy practices, require additional information, or would like to submit a complaint, please contact us by email or by mail using the contact details provided below.